Hospitality Management
A Brief Introduction
Edited by:
- Roy C Wood - NHTV Breda University of Applied Sciences
Courses:
Hospitality Management
Hospitality Management
April 2015 | 208 pages | SAGE Publications Ltd
An innovative and cross-cutting approach to Hospitality that examines the fundamentals of the subject in a concise and commendable way. Roy Wood’s academic and practitioner expertise is brought to bear on this succinct synthesis of the subject that will quickly become a must read for all students and academics in the hospitality area.
- Professor Stephen J. Page, Bournemouth University
Hospitality Management: A Brief Introduction is designed for undergraduate and postgraduate students studying hotel and hospitality management and hospitality studies.
- Professor Stephen J. Page, Bournemouth University
Hospitality Management: A Brief Introduction is designed for undergraduate and postgraduate students studying hotel and hospitality management and hospitality studies.
The book includes coverage of the principal areas of functional management in hospitality including:
- employee relations
- accommodation management
- food and beverage management
- marketing and sales
- industry structure and strategy
- the nature of management roles
- hospitality management education
- future trends in the field.
Roy Wood uses a wide range of established and contemporary research and reflects critically on its subject, including from the perspective of the hospitality consumer, to ensure that readers gain wide awareness of the realities and challenges of the hospitality industry.
Chapter 1: Where are we going? The nature of hospitality management
Chapter 2: What kind of industry? Structure, strategy and the nature of the hospitality industry
Chapter 3: A people business? Human resources in the hospitality sector
Chapter 4: Is your room alright? Accommodation management in hospitality
Chapter 5: Are you enjoying your meal? Food and beverage management in hospitality
Chapter 6: Would you like to join our customer loyalty programme? Marketing and consumption in hospitality
Chapter 7: Can I speak to whoever’s in charge? The role of management in hospitality
Chapter 8: So you give degrees to waiters? Hospitality management education
Chapter 9: Conclusion: the proof of the pudding?
An excellent text written for the user not the academic. A must read for all students.
Business Administration , University College Birmingham
May 17, 2015
This is a well written text that covers a range of useful topics and offers good understanding Hospitality Mangement
Schl of Tourism, University of West London
February 15, 2016
Sample Materials & Chapters
Chapter 4: Accommodation Management in Hospitality Management
Chapter 7: The Role of Management in Hospitality