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An Introduction to Intercultural Communication
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An Introduction to Intercultural Communication
Identities in a Global Community

Eleventh edition
  • Fred E. Jandt - California State University, San Bernardino (Retired)
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January 2025 | 584 pages | SAGE Publications, Inc
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An Introduction to Intercultural Communication prepares students to successfully navigate our increasingly interconnected global community by introducing essential communication skills and concepts with the goal of cultivating intercultural communication competencies when interacting with different cultures and ethnic groups. Best-selling author Fred E. Jandt offers students unique insights into intercultural communication, at home and abroad, through a focus on history, culture, and popular media. Emphasis is also placed on the important roles that stories, personal experiences, and self-reflection play in building our intercultural understanding and competence. The Eleventh Edition presents the most extensive revision of the text, including tying chapter learning objectives to the content, a new "Point/Counterpoint" feature to present both sides of controversial issues in intercultural communication to aid in developing critical thinking skills, and current examples that speak to the changing dynamics of our global community.

 
WHY Study Intercultural Communication With This Textbook?
 
Acknowledgments
 
About the Author
 
Part 1 Culture as Context for Communication
 
1 Defining Culture and Communication
Sources of Identity

 
Culture

 
Cultural Definitions of Communication

 
The Media of Intercultural Communication

 
Discussion Questions

 
 
2 Intercultural Communication Competence
Perceptual Barriers to Intercultural Communication

 
Learned Barriers to Intercultural Communication

 
Communicating Racism

 
Overcoming Barriers

 
Identities and Intercultural Competence

 
Intercultural Communication Ethics

 
Discussion Questions

 
 
Part 2 Communication Variables
 
3 How Culture Affects Perception
Sensation

 
Perception

 
High Versus Low Context

 
Communication Between High- and Low-Context Countries: China and the United States

 
Current Issues in Chinese–U.S. Relations

 
Discussion Questions

 
 
4 Nonverbal Communication
Approaches to the Study of Nonverbal Behavior

 
Nonverbal Communication Functions

 
Types of Nonverbals Associated With Our Bodies

 
Other Nonverbals We Use to Communicate

 
Nonverbals in Cultural Context

 
Discussion Questions

 
 
5 Language as a Barrier
Sapir-Whorf Hypothesis

 
Translation Problems

 
Pidgins, Creoles, and Constructed Languages

 
Language as Nationalism

 
The Spread of English

 
Discussion Questions

 
 
Part 3 Cultural Values
 
6 Nation-State Cultural Values
Major Models of Cultural Values

 
Criticisms of and Responses to Cultural Values Research

 
Cultural Constructs

 
Related Constructs

 
Singapore and Japan Case Studies

 
DISCUSSION QUESTIONS

 
 
7 U. S. Values and Identity
Origins of U.S. Cultural Patterns

 
Value Orientation Theory

 
DISCUSSION QUESTIONS

 
 
8 Religion and Identity
The World’s Religions

 
Dominant Cultural Patterns in the Arab States

 
Saudi Arabia Case Study

 
Arab States and U.S. Intercultural Challenges

 
DISCUSSION QUESTIONS

 
 
9 Culture and Gender
Status of Women

 
Comparison of Individual Countries and Regions

 
Nonbinary Gender Identities

 
Gender Expression and Communication

 
DISCUSSION QUESTIONS

 
 
Part 4 Cultures Within Cultures
 
10 Migration and Acculturation
A World of Travel and Migration

 
Culture Shock

 
Acculturation

 
Immigration and National Identity

 
Immigration and the United States

 
Discussion Questions

 
 
11 Communities
Marginalization

 
Separation

 
Assimilation

 
Integration

 
Hispanic Culture Within the U.S. Culture

 
Discussion Questions

 
 
12 Identity and Communities
Community Language and Media

 
Examples of Communities

 
Sexual and Gender Communities

 
Sexual and Gender Communities and Othering

 
Redefining Sexual and Gender Communities

 
Discussion Questions

 
 
Part 5 Applications
 
13 The Impact of Cultures on Other Cultures
Colonialism and Imperialism

 
Development Communication

 
Cultural Icons

 
Glocalization

 
Cultural Hegemony

 
Discussion Questions

 
 
14 Future Challenges
Challenges to Sources of Identity

 
Future Challenges to Identity

 
A Final Word

 
Discussion Questions

 
Key features
NEW TO THIS EDITION:
  • The new edition is available in Sage Vantage, an intuitive learning platform that integrates quality Sage textbook content with assignable multimedia activities and auto-graded assessments to drive student engagement and ensure accountability. Unparalleled in its ease of use and built for dynamic teaching and learning, Vantage offers customizable LMS integration and best-in-class support.
    • NEW! An AI Literacy module prepares students to engage confidently with today’s AI tools through an interactive, outcomes-focused experience—with minimal instructor lift and no course redesign required. Available exclusively in Sage Vantage and written by professors who teach and publish about AI, the AI Information Literacy, Academic Integrity, and Responsible AI Use module integrates video, data driven examples, applied activities, Knowledge Checks, and built-in assessments that help instructors track student understanding. Focused on strengthening critical thinking, the module teaches students how to evaluate AI outputs for accuracy and bias while developing responsible prompting strategies that support academic success without compromising students’ intellectual growth.
  • Updated content addresses current international developments and communication challenges such as:
    • Expanded discussion of religion and identity
    • Artificial Intelligence (AI) added to discussion of stereotyping
    • Colonialism added to discussion of spread of English
    • Political polarization added to discussion of evolving U.S. cultural values
    • Updated discussion of migration, including out of Ukraine and Venezuela
    • More examples of cultures from Africa
    • New coverage of transculturalism
  • Chapter Learning Objectives updated and tied directly to the main points in each chapter to aid with student comprehension and retention.
  • New "Point/Counterpoint" feature present both sides of controversial issues in intercultural communication to aid in developing critical thinking skills.
  • Chapter 6 retitled Nation-State Cultural Values to reflect change from focus on Hofstede's cultural dimensions to inclusion of four other models.
KEY FEATURES:
  • Focus on Skills boxes challenge students to apply the key concepts they have learned in each chapter to a real-life intercultural communication scenario.
  • Focus on Technology features explore contemporary examples of intercultural communication on the Internet, social media, and mobile devices.
  • Focus on Theory boxes call students’ attention to communication theories.
  • Focus on Culture features help students understand cultural practices within their own and other cultures.
  • Global Voices boxes that use brief, provocative quotes introduce students to a range of perspectives on global intercultural communication.
  • Chapter-opening learning objectives identify what students should expect to know or be able to do after engaging with the chapter material.
  • Charts, graphics, and photos convey information in a visually engaging way.
  • Maps help readers better understand the geographical and cultural locales discussed.
  • Case studies of specific cultures connect key concepts to real-world examples.
  • Discussion questions spark in-class conversation and encourage students to reflect critically on what they have learned in each chapter.

Sample Materials & Chapters

Ch1and2

Vantage Reference: 
An Introduction to Intercultural Communication-Vantage Learning Platform

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